Privacy Policy for flyyea.com

At flyyea.com, we prioritize the privacy of our users. This Privacy Policy outlines the types of data we collect, how we gather, interpret, use, and protect your information. We are committed to ensuring that your personal details are secure and handled with the utmost confidentiality.

Information We Collect

We collect a range of personal information necessary to provide you with our services, such as your name, gender, date of birth, contact details (phone number, email address), and any specific needs you may have, such as dietary requirements or medical conditions. Additionally, we may gather information related to your travel preferences, including flight bookings, accommodation details, and rental car services.

We also collect transactional information and data related to your interactions on our website, which helps us understand your preferences and improve our services. Communication records, including emails, phone calls, and social media interactions, are also stored securely.

How We Collect Data

We collect data through various channels, including online forms, phone calls, chat services, and email correspondence. When you interact with our website or contact our support team, your information is collected to help us provide better services and support.

How We Use Your Data

Your personal information is used to fulfill your service requests, such as booking flights, notifying you of travel details, and providing customer support. We also use your data to comply with legal obligations, improve our services, and send you marketing communications that may be of interest to you.

Additionally, aggregated data may be used for analytical purposes to enhance the user experience on our website and tailor our offerings to better suit your needs.

Data Retention Period

We retain your personal information for as long as you maintain an account with us or as long as necessary to provide you with our services. Additionally, we comply with legal requirements to retain certain information for a specified period.

Once your data is no longer needed, we securely dispose of it to ensure that your privacy is protected.

Email Communication

Your email address is used to send you important notifications regarding your bookings, as well as promotional offers that may interest you. We do not share your email address with third parties unless they are directly involved in providing the services you have requested.

We respect your privacy, and you have the option to unsubscribe from marketing emails at any time by following the instructions provided in the email.

Use of Cookies and Data Sharing

We use cookies to enhance your experience on our website by remembering your preferences and tracking your online behavior. Cookies help us improve the design and functionality of our website, ensuring that you receive the most relevant information and offers.

We may share anonymized data with third-party service providers who assist us with marketing, analytics, and other business operations. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services on our behalf.

Data Security

We implement industry-standard security measures, including 256-bit Transport Layer Security (TLS) encryption, to protect your personal information from unauthorized access, alteration, or disclosure. Your sensitive data, such as payment information, is transmitted securely, and we continuously monitor our systems for potential vulnerabilities.